ANALYSIS THE EFFECT OF IMPLEMENTATION OF QUALITY MANAGEMENT TOWARDS OPERATIONAL PERFORMANCE IN BUSINESS USAHA TAHU MANDIRI ECO ECO LESTARI SEMARANG CITY
Abstract
This research was conducted on employees Usaha Tahu Eco Mandiri Lestari is engaged in the manufacturing industry of tofu and tempe, precisely on Jalan Tandang Raya No. 2 Kelurahan Mrican Kecamatan Tembalang Semarang city. To analyze how implentasi quality management in Usaha Tahu Mandiri Eco Lestari in Semarang city. The goal of this research is to analyze the influence of startegic factor, factor tactical and operational factors of operating performance.
As for the number of samples in this study were 60 respondents. Data analysis techniques using multiple linear regression and hypothesis analysis. The results showed that : a) strategic factors have a positive and significant impact on operational performance, because the t value is 5,150 > the t table 1,661 with significancy 0,000 < 0,005. b) tactical factors have a positive and significant impact on operational performance, because the t value is 2.491 > the t table 1,661 with significancy 0.016 < 0.05. c) operational factors have a positive and significant impact on operational performance, because the t value is 3,050 > the t table with significancy 0,010 <0.05.
Keywords: Strategic Factor, Factor Tactical, Operational Factors, Operational
Full Text:
PDFRefbacks
- There are currently no refbacks.