PENGARUH KOMITMEN AFEKTIF, KOMITMEN BERKELANJUTAN DAN KOMITMEN NORMATIF TERHADAP ORGANIZATIONAL CITICENSHIP BEHAVIOR PADA KARYAWAN SPBU 44.502.12 SEMARANG

Panggung Joko Susilo, Maria Magdalena Minarsih, Moh Mukeri Warso

Abstract


SPBU industry now faced with the situation of intense competition and rapid change in business dynamics. As evidenced by a large number of SPBU at Seamrang Area. Some behavior that is done in companies today not only appropriate role behavior, but more expected to bring up the Organizational Citizenship Behavior (OCB). Organizational Citizenship Behavior (OCB) is an attitude arising among them due to its high organizational commitment. Therefore, by increasing organizational commitment affect Organizational Citizenship Behavior (OCB) among employees. This purpose of this study aims to analyze the influence of organizational commitment on the Organizational Citizenship Behavior (OCB).
This study was performed using multiple linear regression analysis with SPSS 20. The sample in this research are permanent employees which amounts to 44 respondents by the census method. Methods of data collection in this study was through a questionnaire that distributed to 44 employees in SPBU 44-502-12 Pudak Payung.
The analysis showed that variable organizational commitment have a positive affect on Organizational Citizenship Behavior. The coefficient of determination indicates Adjusted R Square of 0,477. The results of the determination coefficient indicates that the contribution of organizational commitmentin influencing Organizational Citizenship Behavior is 47,73% while the remaining 52,27% is influenced by other variables. It can be conclude that, organizational commitment have a strong influence in affecting Organizational Citizenship Behavior.
Keywords: Organzational Commitment, Organizational Citizenship Behavior

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